Privacy Policy for F&M App

Effective Date: May 1, 2025
  1. Introduction

    Welcome to TUBI F&M App. We are committed to protecting your confidential information and respecting your privacy. This policy outlines how we collect, use, and protect your data when you use our application.

  2. Information We Collect

    We collect the following types of information to provide and improve our services:

    1. Personal Identification Information: Name, email, phone number, role or department.
    2. Work Order Data: Task details, assigned personnel, comments, photos, completion status, and timestamps.
    3. Device & Usage Information: IP address, device type, operating system, browser type, access times, and crash logs.
    4. Location Data (if enabled): Used to track job sites or technician locations for dispatch and reporting purposes.
  3. How We Use Your Information

    We use your information to:

    1. Create and manage user accounts.
    2. Assign and track maintenance tasks and schedules.
    3. Facilitate communication between users (e.g., managers and technicians)
    4. Analyze performance and improve app functionality.
    5. Provide support and respond to inquiries.
    6. Comply with legal and regulatory obligations.
  4. Mobile Applications
    1. When you download, install and use our Mobile Applications, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).
    2. We collect your location based information for the purpose of locating a place that you may be searching for in your area. We will only share this information with our mapping provider for the sole purpose of providing you this service.
    3. You may opt-out of location based services at any time by editing the setting at the device level.
  5. Sharing of Information

    We do not sell your data. Your information may be shared with:

    1. Authorized Users:Other users within your organization (e.g., supervisors or teammates)
    2. Service Providers:Hosting, analytics, and support vendors who assist us in delivering the app.
    3. Legal Authorities:When required by law or necessary to protect our rights.
  6. Data Security

    We implement robust security measures to protect your data, including encryption, access control, and secure server infrastructure.

  7. Data Retention

    We retain personal and maintenance-related data as long as your account is active or as necessary to comply with our legal obligations.

  8. Your Rights and Choices

    You may have rights to access, correct, delete, or restrict the use of your personal data, depending on your jurisdiction. Contact us to exercise these rights.

  9. Third-Party Links

    The app may contain links to third-party services or tools. We are not responsible for their privacy practices.

  10. Children’s Privacy

    Our app is not intended for children under 18. We do not knowingly collect personal information from minors.

  11. Changes to This Policy

    We may update this policy periodically. You will be notified of material changes, and the latest version will always be available within the app or on our website.

    Legal Disclosure

    We reserve the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us. Your personal data will also be shared between our Company for the activities permitted under this Policy.

    Your acceptance of these terms

    By using this App, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our App.

  12. Contact Us

    If you have any questions or concerns about this Privacy Policy, contact us at:

    reagan[at]altoobi[dot]com